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  • Adult Mental Health Week click here for more details
  • CHUMS (emotional wellbeing services for children and young people) click here for more details
  • Keep your Head (information on mental health and wellbeing) click here for more details.
  • The Kite Trust (support for LGBT+ young people) click here for more details.

Please remember your local pharmacist can offer professional free advice and can answer questions about prescribed and over the counter medications.

Vitamin D can be bought over the counter from your local pharmacist or health food shop. People at risk of Vit D deficiency are those under 5, pregnant and breastfeeding mothers, people who have low exposure to sunlight, People with darker skin and people over 65.

New guidance from the CCG is that GP's can no longer issue prescriptions for any medications that can be bought over the counter, such as Paracetamol, Calpol, Aspirin, or hay fever medications like Cetirizine. This includes both adults and children.

Please see below a link for videos on treating a number of minor illnesses including sickness, flu and fevers.

Please be aware that Smear test results are currently taking 4-6 weeks to process by the laboratory. You will be sent letters directly from them. The results do not come to the surgery first.

The most efficient way to order a prescription is to use our electronic prescribing system - click here to read more

Welcome to Monkfield Medical Practice

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Prescription Queries

For any prescription queries or to order repeat medications if you don't have online access please email 

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

New Phone System

Monkfield Medical Practice will launch a new phone system on the 14th of March 2018. The phone lines will have to be disconnected for a couple of hours between 1-3pm. For emergencies call 999 otherwise call NHS 111 for advice.

The new phone system is designed to help streamline your calls and take you to the most appropriate person who can resolve your query. Your calls will be answered more quickly and your wait time should dramatically reduce.

The new system will have five options to choose from, each leading to an appropriate desk which will be open at certain times of the day. You do not have to listen to all the options before selecting the number you need. If you know the number you want just press that number as soon as the general message starts.

Option 1 - will take you to Prescription Queries which will be open between 9:30am and 12:30pm;

Option 2 will take you to Test Results which are open 12:30pm to 14:30pm;

Option 3 will take you to the Choose and Book E-Referral helpdesk which will be open 10:00am – 12:00 noon & 15:00 – 16:00;

Option 4 will take you to the Forms and Fees, private letters helpdesk which will be open between 10:00am and 17:00pm;

Option 5 is your Appointments line which is open 08:00am – 18:00.

This system when brought into practice at other surgeries was found to reduce waiting times, filter urgent calls and reduce the number of calls needing to be made to the practice.



(Site updated 11/04/2018)
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