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Noticeboard

After fifteen years with the Practice, Dr Jackie Koo, GP Partner will be taking up the chance to emigrate to Australia and seek opportunities for her and her family on 31st March 2019.



Dr Koo joined the Practice in November 2004 and has been a key leader of change, responding to the needs of the patients to improve services and the quality of care.


Whilst we will be losing an excellent clinician, who has helped to lead the team, Dr Cowee and Dr Siriwardena will remain in post as GP Partners, support by Hannah Crisford, Practice Manager.


The Practice has already recruited two new GPs to support Dr Koo’s departure. We will to continue to expand our already well established Clinical team further as the population grows.


We will make further announcements in relation to new members of the team as appropriate.


17th January 2019

Friends and Family Test

The Friends and Family Test (FFT) is a feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services. It is not a traditional survey. It is a continuous feedback loop between patients and practices.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

The primary aims of FFT are to:

    • gather useful feedback from people who use services that can be fed directly to the staff that provide their care, in a simple format, in near real time.

    • identify areas where improvements can be made so practical action can be taken.

    • inform current and prospective patients about the experiences of those who use the practice's services.

Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve. Ultimately, you're helping us to make changes that will ensure we can offer the best possible care.

Please see the link on the home page to submit your response!



 
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