Monkfield Medical Practice
PPG – Meeting Agenda 20th March 2018
Eric Cawkill Temur Yunusov
Fran Panrucker Enid Wheately
Christine Cowell Rosemary Dillon
John Flynn Alex Kersting
Richard Farley Sarah Kidson
Bryan Ward (PPG Chair)
Hannah Crisford, MMP Practice Manager
Carmela Dorn, Assistant Practice Manager
Dr Koo, Dr Siriwardena, Dr Cowee MMP Partners
- Reminder of the role of the PPG
The chair welcomed new member to the group and provided an explanation of the role of the PPG:
PPGs can play a number of roles, including:
- Advising the practice on the patient perspective
- Organising health promotion events
- Communicating with the wider patient body
- Running volunteer services and support groups to meet local needs
- Carrying out research into the views of those who use the practice (and their carers)
- Influencing the practice or the wider NHS to improve commissioning
- Fundraising to improve the services provided by the practice
Confirmation that the new telephone system is in place, feedback is being gathered and will be assessed in a couple of months to see if changes need to be made. Feedback from the group was:
Acknowledgement that this will be a great improvement
Order of the items – appointments needs to come first
Clarity on whether you can jump straight to your option
Need to reiterate the timings through communication
To put posters up in the surgery about the timings and routing options
Need to make better use of the Crier to promote PPG, and to consider the development of a logo.
Presentation and update provided regarding the planned event for Parents with Young Children education session.
Pending update from Surgery on GP lead & date
No others planned at the moment, ideas being captured.
Recruitment of 2 new Nurse Practitioners has been completed, anticipated start date May.
- Expansion of Cambourne and Bourne
Meeting has been planned for MMP to meet with CCG, NHS & Council to commence discussions on the Health Needs of Cambourne in line with the expansion of patients.
Attracting a younger group of people – Sarah suggested a discussion with Cambourne College.
Temur suggested a tool that interacts with kids on matters that they are interested in and that supports them manage the information available to them on issues such as weight, looks that isn’t always correct or positive out there on the internet.
Cost of Defib training
Attendance sheet to be development to capture this and seek approval for PPG Chair to communication via email
Date of next meeting: To be arranged and circulated.