Mental health services and support

One in four people across the country will experience a mental health problem in any given year. Mental health problems and illnesses include anxiety, depression, addiction, personality disorders and psychosis.

Experiencing a mental health problem can be upsetting and very frightening. It is important to know you are not alone and that there are a wide range of services and support available to you. These include online support and information services, helplines, talking therapies, counselling and crisis mental health support, as well as specialist mental health help.

There are a number of services that you can access or self-refer to (self-refer means you do not need to have been referred by your GP or medical professional to use the service).

Below, you will find information on local support and services. You can also find further information at www.nhs.uk/mental-health 

You can also contact your GP who will be able to provide advice on how to deal with your symptoms and talk to you about available treatments and support services that are available locally.

Support available

Keep Your Head keep-your-head.com website provides information on mental health and wellbeing support and local services available for young people and adults across Cambridgeshire and Peterborough.

How Are You (H.A.Y.) haycambspboro.co.uk is an interactive local website that brings together information on activities and support available in your local community to help boost mental health and wellbeing.

Lifeline – lifecraft.org.uk - Free, confidential helpline that you can call anonymously to talk to a trained volunteer. Lifeline is available daily 11am-11pm and can be reached by calling 0808 808 2121.

Mind - CPSLMind, cpslmind.org.uk - A mental health charity providing a range of services and support for people suffering with mental health problems and promoting positive mental health across Cambridgeshire and Peterborough.

Qwell and Kooth - Free online wellbeing services offering chat-based counselling, peer support and self-help. qwell.io – for ages 18+ www.kooth.com – for ages 11-25

Crisis support – NHS 111 Option 2 - If you feel you are in a mental health crisis, urgent support is available in our area 24/7 through 111. Simply dial 111 and select option 2. You will be put through to a trained advisor who will speak to you and discuss your current mental health needs.

If you or someone you know is feeling unsafe you can reach out to the local services below:

Type your postcode into the Hub of Hope app to find your local mental health services who can support you.

Call NHS First Response Service on 111, option 2 for 24 hour emergency support. You will be put through to NHS First Response staff who can talk you through your needs. (If you are in Wisbech select option 1).

Samaritans on 116 123 for someone to talk to 24 hours a day, who can also signpost you to other services to help you access support. 

Lifeline on 0808 808 21 21 9am – 11pm every weekday is a Cambridge mental health helpline.  2pm-11pm Weekends and Bank Holidays.

CALM (Campaign Against Living Miserably) who campaign against male suicide have a dedicated helpline 5pm-midnight daily 0800 58 58 58. 

Shout is a crisis text line on 85258

One Call Away is a 24 line for the Gypsy, Roma and Traveller community that you can call, text or Whatsapp if you’re feeling unsafe or want someone to talk to. Contact Mark on +447383 561 735 or Caroline on +447748 997 617.

Reach out to CPSL Mind for support here. 

Papyrus supports young people at risk of suicide on 0800 068 4141 (helpline 10am – 10pm, Monday – Friday and 2pm – 5pm, weekends and bankholidays) or text 07786 209697. 

Survivors of Bereavement by Suicide supports those who have experienced a loss on 0300 111 5065 (9am to 9pm) 

For more guidance and advice visit Stop Suicide Pledge.