Help us help you

The NHS is here for everyone. Whatever your healthcare needs, we want to make sure you receive the right care, in the right place, at the right time.

Your local NHS is very busy at the moment.You can help ease the pressure by choosing the right service for you when you need medical help or advice. Not only will this help you get treatment you need faster, but help us ensure we can prioritise healthcare for those most in need.

You can find information below on local services alongside how you can help to keep yourself and your family to stay well. You can also find out more in our  Help us help you and your family stay well or our  Your Guide to Childhood Illnesses.

If you are unsure on which service you need, you can visit NHS 111 service online at 111.nhs.uk where your symptoms will be assessed, and you will be given healthcare advice. You can also access this via the NHS App or visit Local Services | CAPCCG Website (cpics.org.uk)


April 2022

From April 2022, patients are encouraged to use the new NHS My Planned Care platform that is available online and will provide direct access to the latest average wait time for appointments and operations for local hospitals, as well as helpful advice and support for patients whilst they wait.

NHS My Planned Care is updated weekly, is easy-to-use and has ‘open access’ which enables carers, friends, relatives to also access information on someone else’s behalf.

Alternatively, patients who have already been in correspondence with hospitals regarding their planned care can also contact the relevant department or service. Details of which can be found on previous letters patients will have received or by contacting the hospital’s Patient Advice and Liaison Service (PALS).


Peterborough City Hospital AND Stamford & Rutland Hospital

Hinchingbrooke Hospital 

Royal Papworth Hospital

  • 30 – 4.30pm, Monday to Friday
  • Email: pals@nhs.net
  • Tel: 01223 638896 or 01223 638963

Queen Elizabeth Hospital

  • 9am - 5pm, Monday to Thursday and 9am - 4.30pm on Friday
  • E-mail: pals@qehkl.nhs.uk
  • Phone: 01553 613351 or 01553 613343

Patients are asked that they only call the GP practice if their condition has genuinely deteriorated, when you will be reviewed by one of the clinical team and appropriate action can be taken in regard to your care.


Monkfield Medical Practice would like to invite you to join DoctorLink.

DoctorLink is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here:


For appointments, we ask that you undertake a symptom assessment through DoctorLink.

Welcome to Monkfield Medical Practice

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.


How Are We Doing?

CQC carried out a review of the data available to them about Monkfield Medical Practice on 04-08-22. As per their website statement:

'We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.'

NHS Friends and Family