Suggestions & Complaints

Submit your Complaint/Suggestion

This short online form is the quickest and simplest way for the majority of our patients to access or clinical team for assistance. Our practice phone lines remain open for anyone with accessibility needs who might find difficulty completing this form. 

Please do not use this online form for urgent or emergency requests. The submitted forms will only be able to be submitted and read during office hours.

The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 1800 - 0900. Please contact 111 during out of hours or 999 if this is an emergency.

Please submit your information using this link: https://florey.accurx.com/p/D81637 during mon-fri 8am-1830

OR print and hand in this form:

Complaints Form

This short online form is the quickest and simplest way for the majority of our patients to contact us. Our practice phone lines remain open for anyone with accessibility needs who might find difficulty completing this form.

Page last reviewed: 20 July 2026
Page created: 17 March 2019